Privacy Policy
Last updated: 2026-01-01
This Privacy Policy describes how Backers Securities Inc. collects, uses, and protects your personal information.
1. Information We Collect
Personal Information
- Full name and contact information (email, phone, address)
- Date of birth and identification documents
- Financial information (income, net worth, bank details)
- Investment preferences and risk tolerance
- Employment and professional information
Technical Information
- IP address and device information
- Browser type and operating system
- Usage patterns and website interactions
- Cookies and similar tracking technologies
Investment Information
- Investment history and portfolio details
- Transaction records and payment information
- Communication preferences and notifications
- Document uploads and verification materials
2. How We Use Your Information
We use your personal information for the following purposes:
- Account Management — Creating and maintaining your account, processing registrations
- Regulatory Compliance — Meeting know-your-customer (KYC) and anti-money laundering (AML) requirements
- Investment Processing — Facilitating investments, managing portfolios, and processing transactions
- Communication — Sending account updates, investment opportunities, and important notices
- Platform Improvement — Analyzing usage patterns to enhance our services and user experience
- Security — Protecting against fraud, unauthorized access, and ensuring platform security
3. Information Sharing
We may share your information with:
- Regulatory Bodies — Canadian securities regulators as required by law
- Service Providers — Trusted third parties who assist in platform operations (payment processors, identity verification services)
- Investment Companies — Companies you invest in may receive limited information necessary for shareholder communications
- Legal Requirements — When required by law, court order, or to protect our rights and safety
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption — All data is encrypted in transit and at rest using AES-256 encryption
- Access Controls — Strict access controls limit who can view your information
- Regular Audits — Regular security audits and penetration testing
- Secure Infrastructure — Hosted on secure, SOC 2 compliant cloud infrastructure
- Employee Training — All employees receive privacy and security training
5. Your Rights
Under Canadian privacy laws, you have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Request your data in a portable format
- Withdraw consent for certain uses of your information
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Investment records and regulatory information are typically retained for 7 years after account closure, as required by Canadian securities regulations. Marketing preferences and optional information may be deleted upon request.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. The "Last updated" date at the top of this policy indicates when the most recent changes were made.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Backers Securities Inc.
Privacy Officer
Email: privacy@backers.ca
Phone: 1-800-BACKERS